Impact of organisational practices on the relationships between young people with disabilities and paid social support workers

The context in which paid support relationships are experienced is rapidly changing in Australia with the introduction of the National Disability Insurance Scheme (NDIS), the marketisation of support services and a policy emphasis on self directed, person-centred care (David & West, 2017). These changes reflect international shifts towards individualised funding and direct payment schemes. They are consistent with the emphasis of the United Nations Convention on the Rights of Persons with Disabilities (CRPD, 2006) on the rights of people with disabilities to make decisions about what services they receive and how they are delivered.